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Delivery Information

Delivery Information

Delivery is FREE for all orders, (UK mainland only).

Overseas Delivery charges will vary depending on weight of selected product, and destination address (Overseas delivery charges are non refundable). We request the extra carriage charge by PayPal money request, after contact with Royal Mail, ensuring that we obtain the cheapest, secure service available. Alternatively you can contact us by e-mail (link) for a quote. https://www.https://www.butterworths2u.co.uk offer a quick and efficient, secure delivery service.

Once your order has been processed, delivery is within 2-4 working days (excluding weekends and bank holidays). Once your order has been dispatched, it will be sent by Royal Mail 1st class recorded signed for service. Before completing your preferred delivery address, please ensure that someone will be there to take delivery of the package.

If you are not at home when your delivery arrives, Royal Mail will leave a card giving you details of how to collect or how to rearrange delivery of the package. Should you require any special delivery service please do not hesitate to contact us. Overseas packages will be sent using a tracked service, such as Royal Mail Airsure or International Signed For, please ensure that someone will be there to take delivery of you package.

Returns & Replacements

If you are unhappy with your purchase for any reason, return it to us unworn, unlaundered and in original packaging with all labels attached within 14 days and we’ll be happy to give you a full refund or exchange. https://www.butterworths2u.co.uk do not offer a free returns service. Please enclose a covering letter with your returned goods stating your name and full address together with your requirements (i.e refund or exchange). If you require an exchange please state clearly the details of the new product required. Once we receive your returned items please allow up to 7 working days for us to process your refund/exchange. Our returns addresses are:  https://www.butterworths2u.co.uk 21 yorkshire street Rochdale ol16 1bh

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